Tech & Skills Education & Certs Process Experience Case Studies Contact
Professional Career Since 2011 • Certified ScrumMaster (CSM)

Senior Technical Project Manager
& Web Engineering Lead

15+ Years Delivering Enterprise Web Solutions, Client Governance & CMS Architecture

Delivering digital excellence since 2011. Certified ScrumMaster with foundational software engineering training, combining enterprise CMS governance (AEM & Magnolia), AI agent automation workflows, executive stakeholder engagement, and agile sprint delivery.

Technical Capabilities & Governance

🤝

Client Engagement & Account Governance

Serving as the primary technical point of contact, leading Quarterly Business Reviews (QBRs), managing expectations, and preventing unbilled scope creep.

Client Relationship Management Stakeholder Communication Commercial & QBR Support SOW & Scope Governance Senior Leadership Presentations Expectation Alignment

Project Leadership & Agile Delivery

Certified ScrumMaster orchestrating agile delivery, requirement gathering, and issue resolution to ensure predictability and protect team capacity.

Certified ScrumMaster (CSM) Agile / Scrum Frameworks Jira & Confluence Management Issue Tracking & Triage Requirement Gathering Team Mentoring & Upskilling Whiteboarding & Planning
</>

Enterprise CMS & Web Engineering

Hands-on technical governance across enterprise CMS architectures, content lifecycles, global campaign launches, and front-end stacks.

Adobe Experience Manager (AEM) Magnolia CMS Website & Content Management Campaign Management Software Development Azure Cloud Photoshop

QA, Automation & Operations

Strict Definition-of-Done gates, custom workflow automations, and operational performance tracking to eliminate production regressions.

Quality Assurance & Control (QA/QC) Business Insight & KPI Reporting Performance Management (AHT, Utilization) BAU Operations Management Automation Initiatives & Macros Technical Audits Microsoft 365 (Excel, PPT, Word, Outlook)

Education & Certifications

AI

Gradial Certified Practitioner

Gradial
Issued Jul 2026

Demonstrates proficiency in Agent Marketing foundations, Gradial AI agent capabilities, and process automation for modern digital workflows.

CSM

Certified ScrumMaster (CSM)

Scrum Alliance
Issued Dec 2025 • Expires Dec 2027

Certified practitioner in Scrum theory, agile sprint facilitation, impediment removal, cross-functional coaching, and delivery governance.

NIIT

Diploma in Software Engineering

NIIT Limited
Completed 2012

Comprehensive technical foundation covering software development lifecycles (SDLC), object-oriented programming, data structures, and web engineering.

Delivery Methodology & Lifecycle

01

Scoping & SOW Alignment

Deconstruct client vision into clear Statement of Work (SOW) requirements, defining deliverables and budget baselines.

02

Sprint Orchestration

Run structured two-week sprints with transparent progress check-ins, pairing senior engineers to critical paths.

03

Technical QA & Gates

Enforce strict Definition of Done criteria with automated DOM, responsive, and SEO checks prior to client UAT.

04

Client Sign-off & QBR

Ensure smooth deployment, provide transparent audit reports, and conduct retrospective reviews to drive account growth.

Professional Experience

Technical Project Manager / Web Lead

2021 — Present
Accenture Solutions Pvt. Ltd.
  • Manage end-to-end technical deliverables and enterprise CMS platforms (AEM & Magnolia) across multidisciplinary teams.
  • Serve as the primary client engagement lead: coordinate sprint planning, daily standups, and technical triage to maintain continuous delivery and transparent stakeholder communication.
  • Lead Quarterly Business Reviews (QBRs), commercial change-request (CR) governance, and operational KPI reporting (AHT, Utilization, SLA adherence).
  • Bridge complex technical requirements with executive business objectives, ensuring deliverables meet strict performance and security standards.
  • Institute structured quality gates, reducing post-deployment regression and streamlining UAT sign-offs.

Web Engineer & Technical Lead

2011 — 2020
Zishtech Solutions Pvt. Ltd.
  • Led the architecture and front-end development of custom websites, WordPress/CMS portals, and client web applications.
  • Collaborated directly with enterprise clients to translate functional specifications into reliable, responsive digital products.
  • Conducted detailed technical site audits, DOM quality checks, and performance optimizations across hundreds of production pages.
  • Mentored junior developers and instituted code review standards across JavaScript, HTML5/CSS3, and CMS theme development.

Key Delivery Initiatives & Case Studies

Enterprise CMS & Campaign Delivery

Global CMS Content Governance (AEM & Magnolia)

Orchestrated continuous content deployment and multi-region campaign workflows across enterprise CMS architectures, establishing standardized release gates, reducing publishing turnarounds, and maintaining 100% SLA adherence.

AEM Magnolia CMS Content Ops SLA Governance
Quality Engineering & Automation

Custom QA & DOM Automation Inspection Suite

Spearheaded internal quality engineering initiatives by conceptualizing and deploying custom browser-based inspection tools to automate live DOM validation, asset integrity checks, and SEO audits—cutting staging regressions by 35%.

Process Automation Custom Tooling QA/QC Protocol JavaScript APIs
Platform Health & Client Consulting

Enterprise Web Architecture Audit & Remediation

Directed large-scale technical health audits across complex multi-route production platforms, resolving critical route regressions, broken asset pipelines, and performance bottlenecks to protect client commercial conversion funnels.

Technical Auditing Performance Remediation Client QBR Reporting